Digital N-Sights is a powerful tool that consolidates and assimilates data from multiple platforms and suppliers into a real-time, comprehensive, easy-to-use dashboard, order management, project and program management. It enables customers to replace manual spreadsheets, improve accuracy, increase productivity, and reduce costs on the journey to Digital Optimization.
Digital Optimization®: Defining Network Procurement Leakage, Performance, and KPIs goes in-depth on getting better performance from your Network and decreasing leakage.
ALPHARETTA, GA–January 12, 2021 – ITC2, a leader in digital optimization and IT solutions for over a decade, has released a new e-book Digital Optimization®: Defining Network Procurement Leakage, Performance, and KPIs focusing on lowering network leakage and increasing performance.
This new book will help both new and established groups discover new methods for long-range planning and stakeholder requirement validation and how to find new ways to assess leakage points through continuous process analysis. All while learning effective ways to establish a project management plan from scope setting to timelines.
By looking at “leakage” in the network procurement process, businesses can identify and target a plan for their operation with the establishment of Key Performance Indicators (KPIs) to make the best business decisions.
The ITC2 team, led by partner and Senior Advisor of Procurement Gary Kallenbach, brought their over 300 years of combined experience to provide an in-depth resource to understand network and IT performance metrics. Together, with contributions from Tim Anderson, Mike Fisher, Fowzy Shacker, Craig Sekowski, and Carol Kelly, ITC2 has continued to cement itself as the leading name in Digital Optimization®.
Co-author Gary Kallenbach shares, “We have created a telecom procure-to-pay process that maximizes the value to the company for the lifecycle of the existing technology but also prepares for new technology while reducing points of leakage.”
Digital Optimization®: Defining Network Procurement Leakage, Performance, and KPIs is available as both a free, direct download PDF and a Kindle e-book. To learn more and download the e-book, visit https://itc2.net/leakage-ebook/ today.
ITC2 connects clients to the world, securely, through Digital Optimization®. Founded in 2006, ITC2 began supplying network engineers to Cisco Systems Advance Service teams worldwide. In 2013, ITC2 introduced new portfolio offerings including Global Network & Voice Procurement, Implementation, and Project Management and in 2018 added Telecom Expense Management, Network Managed Services, and Software Platforms Development.
ITC2 is a Gartner recognized Minority Business Enterprise Supplier with a 94% customer satisfaction rating from Dunn & Bradstreet, a requirement to do business with Federal, State, County, and City Governments.
For more information, call (404) 507-2105, visit ITC2.net, follow us on Facebook (@ITC2), LinkedIn (@ITC2), YouTube (@ITC2), and Twitter (@ITCtwo).
SOURCE ITC2 (Information Technology Consulting Co.®)
ALPHARETTA, Ga., Oct. 19, 2020 /PRNewswire/ — The Board of Directors of Information Technology Consulting Company™, Inc. (ITC2), an industry leader in Digital Optimization® and Digital Risk Management™ Practices, is pleased to announce the appointment of Carol Kelly as the company’s Vice President of Operations and Service Delivery. Ms. Kelly brings to the position over 25 years’ experience in Telecom Operations and Service Delivery.
Ms. Kelly comes to ITC2 from Advocate Networks, where she served as Director of Partner Services for sixteen years. Previous to being promoted to Director, Ms. Kelly served in various leadership roles, including Director of Cloud & Connectivity Solutions and Channel Support. Before Advocate, Carol held different leadership positions at Qwest Communications (now Lumen).
“I am extremely excited to be working with such a mature leadership team with such a depth of expertise and experience in Telecom Management and Information Technology Advisory Services. The combined experience of the Executive Partner team is well over 300 years in multiple industries and platforms used to service the ITC2 Client Base. I am excited to be a contributor to improving the client experience while driving accelerated growth in the key vertical markets ITC2 services.”
“On behalf of myself and the Board of Directors, we are delighted to have Carol join the ITC2 team as our next Vice President of Operations and Service Delivery,” says Michael Fisher, President. “This will position ITC2 to improve its ability to service its clients now and in the future, as emerging technologies change the way clients reach the world through digital technologies.”
About ITC2
ITC2 connects clients to the world, securely, through Digital Optimization™. Founded in 2006, ITC2 began supplying network engineers to Cisco Systems Advance Service teams worldwide. In 2013, ITC2 introduced new portfolio offerings including Global Network & Voice Procurement, Implementation, and Project Management and in 2018 added Telecom Expense Management, Network Managed Services, and Software Platforms Development.
ITC2 is a Gartner recognized Minority Business Enterprise Supplier with a 94% customer satisfaction rating from Dunn & Bradstreet, a requirement to do business with Federal, State, County, and City Governments.
ITC2: YOUR EXPERTS IN DIGITAL OPTIMIZATION™
For more information, call (404) 507-2105, visit ITC2.net, follow us on Facebook (@ITC2), LinkedIn (@ITC2), YouTube (@ITC2), and Twitter (@ITCtwo).
SOURCE ITC2 (Information Technology Consulting Co.®)
CAMPBELL, Calif.–(BUSINESS WIRE)–Resolve Systems®, a leader in IT automation and AIOps, announced its partnership with Information Technology Consulting Company™ (ITC2), an industry leader in Digital Optimization®. Both companies have extensive experience assisting large enterprises and communication service providers with navigating digital transformation, as well as successfully evolving and modernizing network and IT operations with best-practice processes and world-class technologies.
As the global pandemic puts digital transformation efforts on fast forward and infrastructure continues to expand exponentially, organizations are accelerating the adoption of IT automation and AIOps. Resolve’s industry-leading solutions will complement ITC2’s robust service offerings to advance these initiatives and enable organizations to address today’s unique IT challenges, improve infrastructure resiliency and business continuity, reduce costs, and maximize efficiency.
“Resolve’s platform of automation and AIOps perfectly complements our core services,” said Michael Fisher, President, ITC2. “With a strong industry reputation and shared goals, we are confident that our clients will benefit from our unique partnership as they connect to the world while streamlining tech-integrated business practices. In providing Resolve’s innovative platform as a solution, we’ll take care of the technology, so our clients can focus on their customers.”
Purpose-built to manage rapid infrastructure growth and technical complexity in dynamic, hybrid IT environments, Resolve’s automation and AIOps platform fuels agile, autonomous IT operations. The Resolve platform was recently recognized with a Big Innovation Award for its ability to radically streamline network and IT operations while reducing mean time to resolution (MTTR), accelerating service delivery, and improving network and application performance.
For the last decade, Resolve has helped enterprises transform the way they work by harnessing the power of automation and AIOps to achieve measurable results, including annual savings ranging from more than $15 million in operational costs to improving incident response times by 99%.
“We are thrilled to welcome ITC2 to the Resolve Partner Program. We were immediately impressed with their deep experience successfully delivering digital transformation projects to large enterprises, as well as the impressive outcomes of their engagements,” said Vijay Kurkal, CEO, Resolve Systems. “ITC2’s service offerings are a perfect complement to our automation and AIOps products, which fundamentally transform the way organizations approach IT, helping them accelerate digitization efforts, so they can survive and thrive in the current environment.”
Resolve recently expanded its global partner program to bring robust automation and AIOps to new markets and create new partner service offerings. The program combines best-in-class services with Resolve’s technologies to ensure customer success and the fastest time to value.
Resolve helps IT teams achieve agile, autonomous operations with an industry-leading, enterprise automation, and AIOps platform. By combining insights from artificial intelligence with powerful, cross-domain automation, Resolve handles a wide array of IT operations – from dependency mapping, event correlation, and predictive analytics to intelligently automating actions based on those findings. Purpose-built to address challenges posed by increasing IT complexity, Resolve enables organizations to maximize operational efficiency, reduce costs, quickly troubleshoot and fix problems, and accelerate service delivery. See why the Fortune 1000, leading MSPs, and the largest communication service providers on the planet trust Resolve to power more than a million automations every day. Learn more at resolve.io or follow us on Twitter @ResolveSystems.
Founded in 2006, ITC2 began supplying network engineers to Cisco Systems Advance Service teams worldwide. In 2013, ITC2 introduced new portfolio offerings focused on adding services impacting the network, including Telecom Expense Management, Network Managed Services Consulting, and Software Platforms. ITC2 connects clients to the world, securely, through Digital Optimization®. Acting as an extension of client’s procurement teams, ITC2 provides unbiased, creative solutions to the industry’s most challenging technology hurdles with continuous support throughout the full lifecycle of technology, including pricing, negotiation, service delivery, invoice audit, and review.
ITC2 is a Gartner recognized Minority Business Enterprise Supplier with a 94% customer satisfaction rating from Dunn & Bradstreet, a requirement to do business with Federal, State, County and City Governments.
ITC2: YOUR EXPERTS IN DIGITAL OPTIMIZATION™
For more information, call (404) 507-2105, visit ITC2.net, follow us on Facebook (@ITC2), LinkedIn (@ITC2), YouTube (@ITC2), and Twitter (@ITCtwo).
SOURCE ITC2 (Information Technology Consulting Co.®)
The Board of Directors of Information Technology Consulting Company™ (ITC2) is pleased to announce the appointment of Michael Fisher as the company’s next President. Fisher brings to the position over 25 years’ experience in Information Technology Services and Executive Leadership.
Mike comes to ITC2 from the Hertz Corporation where he served in the role of SVP and Chief Digitization Officer. Mike was responsible for Information Technology and In-Car Technology. Mike has served in various C-Level roles including SVP and Chief Technology Officer of Stream Global Services and SVP and Head of Technology at Ceridian Corporation.
Mike feels this is a tremendous opportunity to contribute in building the sustainability and growth of ITC2’s Digital Optimization™ and Risk Practices. “My roots are in Information Technology, Digital Transformation, and Service Delivery, and is ITC2 well-positioned to become a leader in “Connecting Clients to the World” through new and innovative digital technologies.”
Les Peterson, Chief Executive Officer and Managing Partner, says he and the rest of the Board of Directors are delighted to have Mike join ITC2 as its next President. “Mike’s background in Information Technology, Digital Transformation coupled with his outstanding interpersonal and communications skills will ensure that ITC2 enjoys continued success in its role as a Digital Optimization™ and Risk Practices Organization servicing the Telecom and Data Center industries. This will position ITC2 to improve its ability to service its clients now and in the future as emerging technologies change the way clients reach the world through digital technologies.
About ITC2
Founded in 2006, ITC2 began supplying network engineers to Cisco Systems Advance Service teams around the world. In 2018, ITC2 introduced new portfolio offerings complimenting ITC2’s core procurement and network deployment strategies. Portfolio expansion focused on adding services impacting the network including Telecom Expense Management, Network Managed Services Consulting, and Software Platforms (including network monitoring, cyber risk management, and automation).
Dear Valued Customer,
At ITC2, we are deeply aware of the impacts of the Coronavirus (COVID-19) and are taking steps to ensure the availability of our services and the safety of our employees, customers, and partners. Disaster preparedness is a serious business, and our team is fully prepared, planning for scenarios to ensure we are caring for the health and safety of our employees, as well as ensuring seamless availability of operations for our customers and partners.
We are taking COVID-19 very seriously and are closely monitoring our risk and preparedness. As the Coronavirus continues to spread globally, enterprises must have plans in place to safeguard employees and continue serving shareholders. The right tools and programs can make the key difference in coordinating departments and teams across multiple remote locations.
ITC2 is committed to offering our clients available services that can ensure you have the technology needed to support any number of your employees who may work from home and how to manage a remote team. ITC2 has partnered with a variety of “Work from Anywhere” solutions that can be implemented within a few days, if not hours for those on existing contracts.
How to work from remote and manage a remote team:
Many of these solutions provide pre-built solutions with third-party applications from vendors such as Microsoft, Google, Salesforce, Zoom, InContact, RingCentral, and Cisco to deliver complete collaboration experiences for the enterprise.
We realize this is a dynamic situation and will continue to communicate as needed. Should you desire additional information, don’t hesitate to reach out to ITC2 for details.
ITC2 wishes all of our clients and partners the best.
Thank you,
Michael Fisher, President
