ALPHARETTA, Ga.Oct. 19, 2020 /PRNewswire/ — The Board of Directors of Information Technology Consulting Company™, Inc. (ITC2), an industry leader in Digital Optimization™ and Digital Risk Management™ Practices, is pleased to announce the appointment of Carol Kelly as the company’s Vice President of Operations and Service Delivery. Ms. Kelly brings to the position over 25 years’ experience in Telecom Operations and Service Delivery.

Ms. Kelly comes to ITC2 from Advocate Networks, where she served as Director of Partner Services for sixteen years. Previous to being promoted to Director, Ms. Kelly served in various leadership roles, including Director of Cloud & Connectivity Solutions and Channel Support. Before Advocate, Carol held different leadership positions at Qwest Communications (now Lumen).

“I am extremely excited to be working with such a mature leadership team with such a depth of expertise and experience in Telecom Management and Information Technology Advisory Services. The combined experience of the Executive Partner team is well over 300 years in multiple industries and platforms used to service the ITC2 Client Base. I am excited to be a contributor to improving the client experience while driving accelerated growth in the key vertical markets ITC2 services.”

“On behalf of myself and the Board of Directors, we are delighted to have Carol join the ITC2 team as our next Vice President of Operations and Service Delivery,” says Michael Fisher, President. “This will position ITC2 to improve its ability to service its clients now and in the future, as emerging technologies change the way clients reach the world through digital technologies.”

About ITC2

ITC2 connects clients to the world, securely, through Digital Optimization™. Founded in 2006, ITC2 began supplying network engineers to Cisco Systems Advance Service teams worldwide. In 2013, ITC2 introduced new portfolio offerings including Global Network & Voice Procurement, Implementation, and Project Management and in 2018 added Telecom Expense Management, Network Managed Services, and Software Platforms Development.

ITC2 is a Gartner recognized Minority Business Enterprise Supplier with a 94% customer satisfaction rating from Dunn & Bradstreet, a requirement to do business with Federal, State, County, and City Governments.

ITC2: YOUR EXPERTS IN DIGITAL OPTIMIZATION™

For more information, call (404) 507-2105, visit ITC2.net, follow us on Facebook (@DigitalOptimizationSolutions), LinkedIn (@ITC2), YouTube (@ITC2), and Twitter (@ITCtwo).

Media Contact:

Crystal Vick | crystal.vick@itc2.net | 770-369-9188

SOURCE ITC2 (Information Technology Consulting Co.®)

Resolve Partners with ITC2 to Accelerate Automation & AIOps Initiatives for Global Enterprises

CAMPBELL, Calif.–(BUSINESS WIRE)–Resolve Systems®, a leader in IT automation and AIOps, announced its partnership with Information Technology Consulting Company™ (ITC2), an industry leader in Digital Optimization™. Both companies have extensive experience assisting large enterprises and communication service providers with navigating digital transformation, as well as successfully evolving and modernizing network and IT operations with best-practice processes and world-class technologies.

As the global pandemic puts digital transformation efforts on fast forward and infrastructure continues to expand exponentially, organizations are accelerating adoption of IT automation and AIOps. Resolve’s industry-leading solutions will complement ITC2’s robust service offerings to advance these initiatives and enable organizations to address today’s unique IT challenges, improve infrastructure resiliency and business continuity, reduce costs, and maximize efficiency.

“Resolve’s platform of automation and AIOps perfectly complements our core services,” said Michael Fisher, President, ITC2. “With a strong industry reputation and shared goals, we are confident that our clients will benefit from our unique partnership as they connect to the world while streamlining tech-integrated business practices. In providing Resolve’s innovative platform as a solution, we’ll take care of the technology, so our clients can focus on their customers.”

Purpose-built to manage rapid infrastructure growth and technical complexity in dynamic, hybrid IT environments, Resolve’s automation and AIOps platform fuels agile, autonomous IT operations. The Resolve platform was recently recognized with a Big Innovation Award for its ability to radically streamline network and IT operations while reducing mean time to resolution (MTTR), accelerating service delivery, and improving network and application performance.

For the last decade, Resolve has helped enterprises transform the way they work by harnessing the power of automation and AIOps to achieve measurable results, including annual savings ranging from more than $15 million in operational costs to improving incident response times by 99%.

“We are thrilled to welcome ITC2 to the Resolve Partner Program. We were immediately impressed with their deep experience successfully delivering digital transformation projects to large enterprises, as well as the impressive outcomes of their engagements,” said Vijay Kurkal, CEO, Resolve Systems. “ITC2’s service offerings are a perfect complement to our automation and AIOps products, which fundamentally transform the way organizations approach IT, helping them accelerate digitization efforts, so they can survive and thrive in the current environment.”

Resolve recently expanded its global partner program to bring robust automation and AIOps to new markets and create new partner service offerings. The program combines best-in-class services with Resolve’s technologies to ensure customer success and the fastest time to value.

About Resolve

Resolve helps IT teams achieve agile, autonomous operations with an industry-leading, enterprise automation, and AIOps platform. By combining insights from artificial intelligence with powerful, cross-domain automation, Resolve handles a wide array of IT operations – from dependency mapping, event correlation, and predictive analytics to intelligently automating actions based on those findings. Purpose-built to address challenges posed by increasing IT complexity, Resolve enables organizations to maximize operational efficiency, reduce costs, quickly troubleshoot and fix problems, and accelerate service delivery. See why the Fortune 1000, leading MSPs, and the largest communication service providers on the planet trust Resolve to power more than a million automations every day. Learn more at resolve.io or follow us on Twitter @ResolveSystems.

About ITC2

Founded in 2006, ITC2 began supplying network engineers to Cisco Systems Advance Service teams worldwide. In 2013, ITC2 introduced new portfolio offerings focused on adding services impacting the network, including Telecom Expense Management, Network Managed Services Consulting, and Software Platforms. ITC2 connects clients to the world, securely, through Digital Optimization™. Acting as an extension of client’s procurement teams, ITC2 provides unbiased, creative solutions to the industry’s most challenging technology hurdles with continuous support throughout the full lifecycle of technology, including pricing, negotiation, service delivery, invoice audit and review.

ITC2 is a Gartner recognized Minority Business Enterprise Supplier with a 94% customer satisfaction rating from Dunn & Bradstreet, a requirement to do business with Federal, State, County and City Governments.

For more information, call (404) 507-2105, visit ITC2.net, follow us on Facebook (@DigitalOptimizationSolutions), LinkedIn (@ITC2), and Twitter (@ITCtwo).

 

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Michael Fisher headshot

The Board of Directors of Information Technology Consulting Company™ (ITC2) is pleased to announce the appointment of Michael Fisher as the company’s next President.  Fisher brings to the position over 25 years’ experience in Information Technology Services and Executive Leadership.

Mike comes to ITC2 from the Hertz Corporation where he served in the role of SVP and Chief Digitization Officer.  Mike was responsible for Information Technology and In-Car Technology.   Mike has served in various C-Level roles including SVP and Chief Technology Officer of Stream Global Services and SVP and Head of Technology at Ceridian Corporation.

Mike feels this is a tremendous opportunity to contribute in building the sustainability and growth of ITC2’s Digital Optimization™ and Risk Practices.  “My roots are in Information Technology, Digital Transformation, and Service Delivery, and is ITC2 well-positioned to become a leader in “Connecting Clients to the World” through new and innovative digital technologies.”

Les Peterson, Chief Executive Officer and Managing Partner, says he and the rest of the Board of Directors are delighted to have Mike join ITC2 as its next President. “Mike’s background in Information Technology, Digital Transformation coupled with his outstanding interpersonal and communications skills will ensure that ITC2 enjoys continued success in its role as a Digital Optimization and Risk Practices Organization servicing the Telecom and Data Center industries.  This will position ITC2 to improve its ability to service its clients now and in the future as emerging technologies change the way clients reach the world through digital technologies.

About ITC2
Founded in 2006, ITC2 began supplying network engineers to Cisco Systems Advance Service teams around the world.  In 2018, ITC2 introduced new portfolio offerings complimenting ITC2’s core procurement and network deployment strategies. Portfolio expansion focused on adding services impacting the network including Telecom Expense Management, Network Managed Services Consulting, and Software Platforms (including network monitoring, cyber risk management, and automation).

 

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COVID-19

Dear Valued Customer,

At ITC2, we are deeply aware of the impacts of the Coronavirus (COVID-19) and are taking steps to ensure the availability of our services and the safety of our employees, customers, and partners. Disaster preparedness is a serious business, and our team is fully prepared, planning for scenarios to ensure we are caring for the health and safety of our employees, as well as ensuring seamless availability of operations for our customers and partners.

We are taking COVID-19 very seriously and are closely monitoring our risk and preparedness. As the Coronavirus continues to spread globally, enterprises must have plans in place to safeguard employees and continue serving shareholders. The right tools and programs can make the key difference in coordinating departments and teams across multiple remote locations.

ITC2 is committed to offering our clients available services that can ensure you have the technology needed to support any number of your employees who may work from home and how to manage a remote team. ITC2 has partnered with a variety of “Work from Anywhere” solutions that can be implemented within a few days, if not hours for those on existing contracts.

How to work from remote and manage a remote team:

  • Flexibility: One Application
  • Communication: Tools providing communication Inside or Outside of your Org
  • Collaboration: Tools that provide options for how you collaborate

Many of these solutions provide pre-built solutions with third-party applications from vendors such as Microsoft, Google, Salesforce, Zoom, InContact, RingCentral, and Cisco to deliver complete collaboration experiences for the enterprise.

We realize this is a dynamic situation and will continue to communicate as needed. Should you desire additional information, don’t hesitate to reach out to ITC2 for details.

ITC2 wishes all of our clients and partners the best.

Thank you,

Michael Fisher, President

Michael Fisher, ITC2 President