ITC2 Increasing Capacity and Optimizing Cost Success Story

Problem Statement:
The client lacked a telecom expense management (TEM) system, accountability in purchasing, no visibility between purchaser, and no invoice review process for over five years.


  • 2018 – Completed a detailed analysis of the current network and concluded that the customer was spending 65% more on MPLS services than current market rates
  • 2018 – Successfully drove value to the customer by saving the customer $19,300 month, equal to $231,600 year and $694,800 over a three year term, with a carrier renewal above customer’s own internal sourcing teams
  • 2018-2019 – Assisted in negotiations for the current renewal contract for a reduction from approximately $13 million to around $7 million in contracted spend
  • 2019 – Assisted in architecting a new communication and data center strategy design to optimize cost savings of $600,000 annually globally

These changes enabled a reliable and stable network that will support the customer’s business units around the world.

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