With the surge in telehealth and telemedicine during the COVID-19 pandemic, healthcare providers are transforming their service delivery model to help patients stay safe while getting the treatment they need. Telemedicine empowers physicians to improve outcomes in many ways. Telemedicine offers the flexibility of remote screening not only during regular business hours, but can expand […]
ITC2 is a proud partner of Resolve, the #1 IT automation platform in the industry. Resolve’s mission is to extend their advanced knowledge of AIOps and IT automation in order to improve simplicity, efficiency, agility, and resiliency in a client company’s operations. Their platform creates and incorporates new automated IT processes with your company’s current […]
What is Cloud Migration? The “future” of cloud computing is here, and many companies are choosing to transform their IT operations by employing a cloud migration strategy to stay competitive in the industry. The process of cloud migration involves moving existing data and applications from their physical or virtual locations to a cloud environment. Although […]
CAMPBELL, Calif.–(BUSINESS WIRE)–Resolve Systems®, a leader in IT automation and AIOps, announced its partnership with Information Technology Consulting Company™ (ITC2), an industry leader in Digital Optimization®. Both companies have extensive experience assisting large enterprises and communication service providers with navigating digital transformation, as well as successfully evolving and modernizing network and IT operations with best-practice […]
The challenges presented by COVID-19 leave many business leaders and CIOs scratching their heads as they face tough decisions to reduce costs. Fears of downsizing are plaguing the industry right now, but it doesn’t have to be this way. Leadership can capitalize on utilizing a neutral 3rd party to effectively manage their telecom spend, saving […]
An advanced telecommunications provider wanted to maintain 24×7 uptime across the network without ripping and replacing current diagnostics, and they wanted to increase response time in resolving incidents, reducing reliance on ticket escalations and other problematic delays.
A large global company with global infrastructure had its support provided by diverse operational tooling without correlation of events. This caused significant downtime and customer impact due to increased delays caused by efforts to rationalize the outage’s root cause. By implementing FixStream, this company was able to reduce outage time from two hours to 38 minutes, minimizing impacts to clients.
The client lacked a telecom expense management (TEM) system, accountability in purchasing, no visibility between purchaser, and no invoice review process for over five years.
An established and growing video-on-demand advertising solutions company headquartered in Silicon Valley was looking to add a layer of protection against the possibility of an earthquake without having to invest in a complete disaster recovery solution.
A large global fintech company with over 150,000 endpoints struggled with cyber attacks and breaches, and could not rationalize millions of lines of security logs to understand where the real threat lie and which assets were exposed to the internet and weaponized.
