A large global company with global infrastructure had its support provided by diverse operational tooling without correlation of events. This caused significant downtime and customer impact due to increased delays caused by efforts to rationalize the outage’s root cause. By implementing FixStream, this company was able to reduce outage time from two hours to 38 minutes, minimizing impacts to clients.

An established and growing video-on-demand advertising solutions company headquartered in Silicon Valley was looking to add a layer of protection against the possibility of an earthquake without having to invest in a complete disaster recovery solution.

A leading healthcare enterprise needed end-to-end visibility for quick root cause identification of issues impacting its SAP ERP. The company lacked a dynamic and up-to-date inventory of IT infrastructure entities supporting ERP business processes. High MTTR impacted the business as operational data was siloed, existing in disparate domains of the SAP ERP stack.